Privacy Policy of Bessa Valley
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, www.bessavalley.com.
By using this website, you agree to the processing of your personal data as outlined in this policy.
Who Are We?
The owner of the Bessa Valley website is Bessa Valley Winery Ltd., located at Zad Baira area, Ognyanovo village, Pazardzhik region, Bulgaria. Contact email: office@bessavalley.com.
What Personal Data Do We Collect?
We may collect the following categories of personal data depending on your interaction with the website:
- Information You Provide:
- Name and surname
- Email address
- Phone number
- Address details (for orders or deliveries)
- Automatically Collected Information:
- IP address
- Browser and device information
- Website visit history and activity
- Information from Third Parties:
- Data from social networks (if you interact with our profiles)
- Data from advertising partners (if directed to our site)
How Do We Use Your Personal Data?
We collect and use your personal data solely for the following purposes:
- Processing your inquiries, orders, and requests
- Providing a personalized user experience
- Improving website content and functionality
- Sending news, promotions, and marketing messages (only with your explicit consent)
- Complying with legal and regulatory obligations
Legal Basis for Data Processing
We process your personal data based on:
- Contract performance (e.g., order processing)
- Your consent (for marketing communications)
- Legitimate interests (e.g., service improvement)
- Legal requirements (e.g., accounting, legal checks)
How Do We Share Your Data?
Your data may be shared with third parties only in the following cases:
- Service Providers: Logistics companies, hosting providers, marketing agencies, and other partners that help us deliver our services.
- Legal Authorities: When required by law or during legal disputes.
- Analytics and Advertising Platforms: For tracking campaign performance (e.g., Google Analytics, Facebook).
We ensure that all third parties we work with comply with relevant data protection requirements.
How Do We Store and Protect Your Data?
Your personal data is stored in a secure IT environment. We apply the following security measures:
- Data encryption
- Access control to servers and systems
- Regular monitoring to prevent malicious attacks
We retain your data for the period necessary to fulfill the relevant purpose or as required by law.
Your Rights as a Data Subject
You have the following rights regarding your personal data:
- Right of Access: Obtain information about the data we hold about you.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request the deletion of your data (“right to be forgotten”).
- Right to Restriction: Restrict the processing of your data under certain conditions.
- Right to Data Portability: Receive a copy of your data in a structured, commonly used format.
- Right to Object: Object to processing based on legitimate interest or for direct marketing purposes.
To exercise these rights, please contact us at office@bessavalley.com.
Use of Cookies and Other Technologies
For more information on how we use cookies, please refer to our Cookie Policy.
Data Transfers Outside the EU
If the transfer of your data outside the European Economic Area (EEA) is necessary, we ensure that appropriate safeguards are in place in compliance with the General Data Protection Regulation (GDPR).
Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page with the updated date.
Last Updated: 08.12.2024
Contact Us
If you have any questions about this Privacy Policy or how we process your data, you can reach us at:
- Email: office@bessavalley.com
- Phone: +359 889 499 992; +359 887 101 788
- Address: Bessa Valley Winery Ltd., Slavanska St. 5, Sofia, Bulgaria