Delivery Terms for Orders from www.bessavalley.com

All orders placed through the website www.bessavalley.com are processed and fulfilled by our distributor, Butilkite Ltd.

Deliveries are carried out in accordance with the terms specified on the distributor’s website, www.butilkite.com.

Please review the details below:

Minimum Order Value

• The minimum order value is BGN 59.99.

Delivery Time

• Deliveries are made within 1 to 3 business days after order confirmation.
• Delivery time may be extended in exceptional circumstances, such as national holidays or inaccessible regions.

Delivery Fees

• BGN 6.99 for orders with a total value below BGN 199.99.
• Free delivery for orders of BGN 200 or more.

Payment Methods

• Cash on Delivery: Payment upon receipt.

Delivery Territory

• Deliveries are made throughout Bulgaria via courier service.
• For specific requirements or hard-to-reach areas, please contact us or the distributor for clarification.

Inspection Upon Delivery

• Upon receiving the order, the customer must inspect the product in the presence of the courier.
• In case of damages or missing items, please immediately notify the courier and contact us or the distributor, Butilkite Ltd.

Product Returns and Exchanges

• The conditions for returns and exchanges are regulated by the policies of Butilkite Ltd. Detailed information can be found at www.butilkite.com/bg-content-details-5.html.

Delivery Contact Information

For inquiries related to the delivery of your order, you can contact the distributor at:

• Phone: +359 87 660 3666
• Email: info@butilkite.com

Note

Bessa Valley is not responsible for delays, damages, or other issues related to deliveries, as they are carried out by an external distributor.

If you need additional information or assistance, please do not hesitate to contact us.