Политика за поверителност

Политика за поверителност на Bessa Valley

Вашата поверителност е изключително важна за нас. Тази Политика за поверителност обяснява как събираме, използваме, съхраняваме и защитаваме вашите лични данни, когато посещавате нашия уебсайт, www.bessavalley.com.

С използването на този уебсайт, вие се съгласявате с обработката на вашите лични данни, както е посочено в тази политика.

Кои сме ние?

Собственикът на уебсайта Bessa Valley е Bessa Valley Winery Ltd., намираща се в местността Зад Баира, с. Огняново, област Пазарджик, България. Имейл за контакт: office@bessavalley.com.

Какви лични данни събираме?

Можем да събираме следните категории лични данни в зависимост от вашето взаимодействие с уебсайта:

Информация, която предоставяте:
- Име и фамилия
- Имейл адрес
- Телефонен номер
- Данни за адрес (за поръчки или доставки)
Автоматично събрана информация:
- IP адрес
- Browser and device information
- Website visit history and activity
Information from Third Parties:
- Data from social networks (if you interact with our profiles)
- Data from advertising partners (if directed to our site)

How Do We Use Your Personal Data?

We collect and use your personal data solely for the following purposes:

Processing your inquiries, orders, and requests
Providing a personalized user experience
Improving website content and functionality
Sending news, promotions, and marketing messages (only with your explicit consent)
Complying with legal and regulatory obligations

Legal Basis for Data Processing

We process your personal data based on:

Contract performance (e.g., order processing)
Your consent (for marketing communications)
Legitimate interests (e.g., service improvement)
Legal requirements (e.g., accounting, legal checks)

How Do We Share Your Data?

Your data may be shared with third parties only in the following cases:

Service Providers: Logistics companies, hosting providers, marketing agencies, and other partners that help us deliver our services.
Legal Authorities: When required by law or during legal disputes.
Analytics and Advertising Platforms: For tracking campaign performance (e.g., Google Analytics, Facebook).

We ensure that all third parties we work with comply with relevant data protection requirements.

How Do We Store and Protect Your Data?

Your personal data is stored in a secure IT environment. We apply the following security measures:

Data encryption
Access control to servers and systems
Regular monitoring to prevent malicious attacks

We retain your data for the period necessary to fulfill the relevant purpose or as required by law.

Your Rights as a Data Subject

You have the following rights regarding your personal data:

Right of Access: Obtain information about the data we hold about you.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request the deletion of your data („right to be forgotten“).
Right to Restriction: Restrict the processing of your data under certain conditions.
Right to Data Portability: Receive a copy of your data in a structured, commonly used format.
Right to Object: Object to processing based on legitimate interest or for direct marketing purposes.

To exercise these rights, please contact us at office@bessavalley.com.

Use of Cookies and Other Technologies

For more information on how we use cookies, please refer to our Cookie Policy.

Data Transfers Outside the EU

If the transfer of your data outside the European Economic Area (EEA) is necessary, we ensure that appropriate safeguards are in place in compliance with the General Data Protection Regulation (GDPR).

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page with the updated date.

Last Updated: 08.12.2024

Контакти

If you have any questions about this Privacy Policy or how we process your data, you can reach us at:

Email: office@bessavalley.com
Телефон: +359 889 499 992; +359 887 101 788
Address: Bessa Valley Winery Ltd., Slavanska St. 5, Sofia, Bulgaria